Common questions

Historical series

Since July 1980, Itaú Unibanco has been remunerating its stockholders through monthly and additional payments, the latter historically occurring every six months and distributed equally to common and preferred stockholders.

The amount of R$ 0.015 per share is paid based on the stockholding position on the last trading session of the month prior to the month of accrual on B3 – Brasil, Bolsa, Balcão S.A. (“B3”), and the payment is made on the first business day of the month subsequent to the month of accrual. The monthly payment is made as an advance of the distribution that is to be made following the determination of the annual Balance Sheet.

Additional payments may be made either as dividends or interest on capital. As a general rule, semiannual payments are made after the closing of the financial stetaments as at June 30 and December 31, respectively, by resolution of the Board of Directors. The Board of Directors determines the base date for the stockholding position and payment date.

Stockholders are entitled to receive as a mandatory dividend each year at least twenty-five percent (25%) of the profit determined in the same year, adjusted by the addition or deduction of the amounts specified in itens “a” and “b” of Article 202 of Brazilian Corporate Law, and in compliance with items II and III thereof. The total amount to be distributed each year will be set by the Board of Directors, considering, among others:

•   • The Company’s capitalization level, according to rules defined by the Central Bank of Brazil;
•   • The minimum level of common equity tier 1 (CET1) capital determined by the Board of Directors at 12.0%;
•   • Profitability in the year;
•   • The prospects of capital use based on the expected business growth, share buyback programs, mergers and acquisitions, and market and •  regulatory changes that may change capital requirement; and
•   • Changes in tax treatment

Therefore, the percentage to be distributed may vary year-on-year based on the Company’s profitability and capital requirements, in addition to extraordinary events, such as changes in current regulations or legal and regulatory demands, but always taking into consideration the minimum amount provided for in its Bylaws.

In accordance with the legislation in force, the stockholder’s right to claim dividends lapses within three (3) years after the date when they are made available to stockholders.

For further details, please see Material Fact – Solvency Ratio and Payment of Dividends: https://www.itau.com.br/relacoes-com-investidores/en > Market Information > Announcements to the Market and Material Facts

Stockholder Remuneration Policy: https://www.itau.com.br/relacoes-com-investidores/en/ > Itaú Unibanco > Corporate governance > Policies

The payments of the amounts due will be made in accordance with the custody of the shares described below:

Stockholders with shares not deposited in fiduciary custody accounts of B3 – Brasil, Bolsa, Balcão S.A. (“B3” ) and current accounts registered with Itaú Unibanco: the payment will be made through direct credits to the respective current accounts;

Stockholders with shares not deposited in fiduciary custody accounts of B3  and with current accounts in other banks who have notified details of bank/branch/current account: the payment will be made via bank transfer, according to the respective amounts;

Stockholders whose shares are deposited in fiduciary custody accounts of B3: the payment will be made directly to the Central Depositary of B3 , which will be responsible for transferring them to the stockholders, through the depositary Brokers; and

Stockholders not falling under the items above: they should contact our Stockholder Service Department – (+55 11) 3003-9285 (capital cities and metropolitan areas) and (+55 11) 0800 7209285 (other locations), from Monday to Friday, from 9 a.m. to 6 p.m.

American Depositary Receipt (ADR) holders: the payment will be made through B3 (B3 S.A. – Brasil, Bolsa, Balcão) to the custodian bank and then transferred to the overseas depositary bank – JP Morgan – which will transfer the amounts to stockholders within an approximately ten (10) days from date of the payment in Brazil.

The Dividend Reinvestment Program was created in 2004 as an additional benefit to Itaú Unibanco’s stockholders, allowing the automatic investment of dividends and/or interest on capital in the purchase of the Company’s preferred or common shares. Any stockholder may participate in the Dividend Reinvestment Program as an Itaú Unibanco S.A. current account holder, whether they are an individual or a corporate entity and over 18 years old.

In joining the Dividend Reinvestment Program, the stockholder will decide the amount of monthly and/or additional dividends (in percentage terms and in a multiple of 10) that they wish to reinvest and what type of share (common or preferred), giving the company the right to use the distributed profits that would be credited to their current account for the acquisition of Itaú Unibanco shares in the market.

You may sign up through Itaú Bankline (http://www.itau.com.br/) on: “Investments > Shares > Dividend Reinvestment Program > Join the Program”.

Further information on the Program is available in the Document Dividend Reinvestment Program – “PRD” on: https://www.itau.com.br/relacoes-com-investidores/en/ > Corporate governance > Policies

The purposes of the new stock buyback program are to: (a) cancel the shares issued by the Company; and (b) provide for the delivery of shares to employees and management members of the Company and its controlled companies within the scope of compensation models, long-term incentive plans and institutional projects.

Access the Material Fact with information on the current Buyback Program on: https://www.itau.com.br/relacoes-com-investidores/en/> Itaú Unibanco > Our shares > Stock buyback

It is when the company increases capital via the incorporation of reserves and gives bonus to the stockholders with new shares based on the number they already have.

Bonus shares may be assigned a cost for the purposes of the provisions in paragraph 1, Article 58 of the Federal Revenue Service Regulatory Instruction No. 1,585, of August 31, 2015, which generates tax benefits for stockholders.

Under the terms of Article 205 of the Civil Code, the stockholder’s right to claim the fractions of shares resulting from the share bonus lapses in ten (10) years after the date when they are made available to the stockholders.

You can access the record of share bonus and the material facts disclosed about this topic at the links below:

https://www.itau.com.br/relacoes-com-investidores/en/itau-unibanco/our-shares/history-of-events/

https://www.itau.com.br/relacoes-com-investidores/en/market-information/announcements-to-the-market/

The agenda of corporate events is available on the Investor Relations website, at the following link.

Yes.

You can schedule a meeting via telephone at (+55 11) 2794 3547, or send an e-mail to ri@itau-unibanco.com.br.

For current account holders, statements of earnings are available on the bankline through:

Directly on the website www.itau.com.br, menu Current Account > Income Tax Return > Stockholder’s Statement of Earnings.

Uniclass: Directly on the website www.itau.com.br, click on the magnifying glass icon to type IR in the search bar – enter the access token, select the year.

Non-Account Holder, access the Digital Mail Portal. All mail, including the statements of earnings.

What is the Digital Mail Portal?

It is a digital platform where Itaú’s clients can visualize, store, print and send their Statements of Earnings by email.

How to access it for the first time?

1. 1. At www.correspondenciasdigitais.com.br click on First-time login;
2. 2. Enter your Individual Taxpayer’s Registry (CPF) and birth date (individual) or Corporate Taxpayer’s Registry (CNPJ) and date of incorporation (legal entity);
3. 3. Choose the option to verify your identity (phone number or email);
4. 4. If you do not find your phone number or email, call our Investor Service Center at: (+55 11) 3003-9285 for capital cities and metropolitan areas or 0800 720 9285 for other locations;
5. 5. Enter the code you received via email and/or telephone and create a personal password;
6. 6. You can now log in with your CPF/CNPJ and the new password registered to access your documents.

It is the custody service for your shares, closed funds or debentures. The underwriter is the institution engaged by the company that holds securities traded on the stock exchange to carry out the custody, updating, coordination of corporate events, payments of dividends, of interest on capital or earnings for FIIs, in addition to providing services to stockholders/quota holders. Therefore, even if you purchase shares/quotas through a stockbroker with no connection with the Itaú Group, if Itaú is the underwriting bank for the company’s shares/quotas purchased by you, we are responsible for sending your Statement of Earnings to you.

If you can’t access it through the security confirmation when logging in for the first time, please contact our Service Center or go to an Itaú branch to request your Statements of Earnings.

Note: if the investor is under 16, parents/guardians must contact the Underwriter. Otherwise, investors over 16 must themselves contact the Underwriter.

Investor Service

(+55 11) 3003-9285 ( accessible from capital cities and major metropolitan areas in Brazil)

0800-7200023 (accessible exclusively from other regions within Brazil))

0800-720-5299 – Exclusive for Statements of Earnings

An ADR is the share receipt that enables investors to trade shares of non-U.S. companies in the United States and allows companies outside the United States to trade their securities in the United States.

Itaú Unibanco common and preferred shares are traded on B3 (B3 S.A. – Brasil, Bolsa, Balcão), the Brazilian stock exchange, but they are also traded on the U.S. market by means of the Level II ADR program. Itaú Unibanco’s ADRs are backed by preferred shares (ITUB4) registered in Brazil.

We present below the main register file information on our ADR programs:

•   • DR Symbol (ticker) on NYSE (New York Stock Exchange): ITUB
•   • CUSIP: 465562106 DR ISIN: US4655621062
•   • Each ADR represents one preferred share.

The payments of dividends and/or investment on capital  to our ADRs stockholders are made directly to the depositary bank abroad, which is responsible for transferring them to the ADRs stockholders within an average of ten (10) calendar days after the payment is made in Brazil.

You can consult the history of dividend payments in the section “Dividends”, using the link below:

JP Morgan

Itaú Unibanco was the first Brazilian bank to have its shares traded on the New York Stock Exchange (NYSE) in 1997. The preferred shares have been traded on the NYSE in the form of ADRs (an ADR represents a preferred share), in accordance with the requirements of the NYSE (New York Stock Exchange) e da SEC (Securities and Exchange Commission).

To issue ADRs (American Depositary Receipts) on U.S. stock exchanges, companies need a depositary bank, which is responsible for the issuance, cancellation and transfer of shares. The depositary bank is also responsible for maintaining the ownership records and paying dividends and/or interest on capital to ADRs holders.

Our current depositary bank is JP Morgan Chase Bank, N.A. (“JP Morgan”). For further information on our ADRs program, please refer to the JP Morgan website, using the link below:

JP Morgan.

Please access the contract of Itaú Unibanco with the depositary (deposit agreement) by clicking here.

If the ADRs are held by a securities brokerage, an investment adviser or a custody agent, the information is made available by them.

Otherwise, please contact the depositary bank:

Phones:

Calls from the U.S.: +1 800 990 1135

Calls from outside the U.S.: +1 651 453 2128

Website: JP Morgan

Yes. To buy and sell ADRs, investors must have an account with a brokerage firm outside Brazil and comply with Brazilian tax regulations.

We have been working to coordinate and promote positive transformation in society, putting our clients and their needs in the center of our decisions, and we seek to constantly foster the generation of business that promotes sustainable and inclusive development. Our ESG Strategy aims at generating business that promotes inclusive, green economic development with previously established targets and goals. Underpinned by a solid base of Governance and Conduct, our strategy was broken down into three pillars of action: Sustainable Finance, Climate Transition and Diversity and Development.

Learn more about our ESG Strategy in the ESG Report 2024: https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download.

We are signatories to the Net-Zero Banking Alliance (NZBA) and assumed the commitment to achieve net zero carbon emissions by 2050, including Scope 1, 2 and 3 emissions and financed emissions, aiming at limiting global warming to 1.5ºC, in accordance with the Paris Agreement.

Our climate strategy is guided by a climate transition plan, which aims at supporting the transition of our clients to a low-carbon economy, even in high carbon intensity industries. Our transition plan was developed based on recommendations and standards for the financial industry recognized worldwide, such as NZBA, Glasgow Financial Alliance for Net Zero (GFANZ) and Partnership for Carbon Accounting Financials (PCAF). By 2030, our goal is to reduce Scope 1 and 2 emissions (combined) by 50% and reduce Scope 3 emissions of our operations by 50%. And with the purpose of aligning our portfolio and reducing the intensity of financed emissions, we also established decarbonization targets for the higher carbon intensity industries by 2030.

Learn more about our Climate Strategy in the Integrated Annual Report 2024: https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download.

We support our clients in their transition to an increasingly more inclusive and low-carbon economy by offering innovative solutions focused on sustainability to individual and corporate clients, including green products and services or with environmental characteristics (such as financing for electric vehicles, credit for solar energy, credit for sustainable construction), products and services with social characteristics, (such as microcredit, credit for very small and small companies and credit for women-led companies), in addition to sustainable financial bonds (such as green bonds, social bonds and ESG-linked bonds) and ESG investment funds.

In 2024, we defined a new goal to mobilize R$1 trillion to sustainable finance by 2030, by way of three action axes: credit granting for positive impact industries, structuring of ESG-linked transactions and ESG products to the retail segment.

Learn more about sustainable finance in the ESG Report 2024: https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download.

We believe that a staff with a plurality of origins, cultures, beliefs, experiences, races, disabilities, genders, affective-sexual orientations, and generations broadens perspectives and contributes to enhance creativity, innovation and to better serve our different clients.

Since 2017, we have followed the guidelines set out in the Commitment to Diversity Charter that go beyond legal requirements and aim at fostering a respectful, healthy workplace for all, promoting equal opportunities and developing leaders who are inclusive and engaged with the issue. We have structured our diversity and inclusion actions around five pillars (gender, race, persons with disabilities (PwD), LGBT+ and ageism). Our goals are to advance the gender and racial equity and representation agendas by 2025, by achieving between 35% and 40% women in leadership positions, between 27 and 30% black representation in the Organization, and keeping 50% women and 40% black people in the hiring workflow.

Learn more about diversity and inclusion in the ESG Report 2024: https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download.

In accordance with our Management Compensation Policy, environmental, social, and governance issues affect the variable compensation of management members and employees involved in activities, business, and commitments related to the ESG agenda, based on performance indicators, projects and initiatives included in the individual performance criterion, for different hierarchical levels.

In line with our ESG strategy, the sustainability targets are defined in accordance with the accountability of each department and duly broken down into executive, management and operational levels, including the CEO, and address topics such as: sustainable credit and financing, climate change adaptation, environmental management and eco-efficiency, social responsibility and political influence, diversity, equity and inclusion, financial inclusion, entrepreneurship, responsible supply chain, financial education, responsible offer, among others.

Learn more about ESG-linked compensation in the ESG Report 2024: https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download and in the Management Compensation Policy: https://www.itau.com.br/relacoes-com-investidores/politicas/.

We have an integrated governance structure that connects responsibility and risks related to sustainability and climate under all aspects of our business. This structure is responsible for managing and supervising environmental, social and governance issues, ongoing monitoring the corporate sustainability policies, monitoring the ESG Strategy and targets, and periodically reporting to the Board of Directors and the Executive Committee.

At Itaú, sustainability is a cross-cutting agenda in the resolutions of the Board of Directors and other management bodies. At least once a year, this topic is addressed at the meetings of the Board of Directors that, supported by the Environmental, Social and Climate Responsibility Committee and the Risk and Capital Management Committee, has the role of guiding, reviewing, approving and monitoring the effectiveness of our ESG Strategy and our Environmental, Social and Climate Responsibility Policy (PRSAC), and of promoting training and engagement of employees on ESG-related issued.

Learn more about our sustainability governance in the ESG Report 2024: https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download.

We work to identify our exposure to ESG risks, manage impacts and generate sustainable opportunities. Our Environmental, Social and Climate Risk Policy establishes the guidelines and the fundamental principles for ESG risk governance and management, addressing the most relevant risks for our operation through specific procedures and decision-making and guidance forums. This management is based on the principles of relevance and proportionality and is carried out in multiple stages. Risks are identified in existing products and services, in the design of a new process, project or product, and in activities, so as to ensure the continuous assessment and mitigation of internal and external factors that may adversely affect Itaú.

For credit risk, different methodologies and tools, based on national policies and the best international practices, are applied to the management of the ESG risks, including lists of excluded activities, sector categorization, client categorization and assessment of sensitive sectors. With respect to investment, as managers of our clients’ funds, we are responsible for investing them in an ethical and responsible manner. We are signatories to the UN Principles for Responsible Investment (PRI), for the purpose of understanding the impact of ESG issues on investment portfolios. Our ESG models for company valuation, in line with international initiatives, are aimed at estimating the financial impact of material ESG topics on investees, based on traditional valuation models.

Learn more about ESG integration in the ESG Report 2024. https://www.itau.com.br/relacoes-com-investidores/relatorio-anual-integrado/ > Download.