
questions about results, strategies and prospects
If you have any questions about our results, strategies, prospects or concepts presented in our reports, let our Investor Relations team help you sort them out.
Shareholder Service Center
Shareholder service
Customer Service Center
Customer service centerShareholder Service Center
+55 (11) 3003-9285
brazilian state capitals and metropolitan regions
BNY Mellon – depositary bank (ADRs)
+1 888 269 2377
calls from the U.S. or
+1201 680 6825
calls from outside the U.S.
If you want information related to the two actions, such as registration updates, corporate events, payments of dividends and interest on equity, among others, we suggest accessing the most frequent topics. Automated service via e-mail dedicated only to income reports, registration updates and research (shareholding position query) To make your request, simply send an email to PreAtendimentoEscritural@itau-unibanco.com.br with the desired #theme in the subject field.
#StatementsofEarnings
Find out how to download your Statement of Earnings on the Digital Mail Portal
#UpdateIndividualRegistrationInfo
Get the list of documents and instructions needed to update your registration information and the registration form to be completed, as well as an information filling template
#StockCustody
Your shares in Itaú Unibanco and other companies under Itaú’s custody; How to update your registration information, check your stockholding position, transfer custody, among other actions
#RequestIndividualResearch
Find out how to check your Stockholding Position and Evolution, Payment Statement and Reason for Blocking Individual Account
#RequestCompaniesResearch
Find out how to get research information, such as Stockholding Position and Evolution, Payment Statement and Reason for Blocking Company Account
#UpdateCompanyRegistrationInfo
Get the list of documents and instructions needed to update your registration information and the registration form to be completed