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questions about results, strategies and prospects

If you have any questions about our results, strategies, prospects or concepts presented in our reports, let our Investor Relations team help you sort them out.

Shareholder Service Center

Shareholder service

Customer Service Center

Customer service center

If you want information related to the two actions, such as registration updates, corporate events, payments of dividends and interest on equity, among others, we suggest accessing the most frequent topics. Automated service via e-mail dedicated only to income reports, registration updates and research (shareholding position query) To make your request, simply send an email to PreAtendimentoEscritural@itau-unibanco.com.br with the desired #theme in the subject field.

#StatementsofEarnings

Find out how to download your Statement of Earnings on the Digital Mail Portal

#UpdateIndividualRegistrationInfo

Get the list of documents and instructions needed to update your registration information and the registration form to be completed, as well as an information filling template

#StockCustody

Your shares in Itaú Unibanco and other companies under Itaú’s custody; How to update your registration information, check your stockholding position, transfer custody, among other actions

#RequestIndividualResearch

Find out how to check your Stockholding Position and Evolution, Payment Statement and Reason for Blocking Individual Account

#RequestCompaniesResearch

Find out how to get research information, such as Stockholding Position and Evolution, Payment Statement and Reason for Blocking Company Account

#UpdateCompanyRegistrationInfo

Get the list of documents and instructions needed to update your registration information and the registration form to be completed

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