Our aim is to handle all complaints fairly, promptly and consistently. Note that FCA DISP Dispute Resolution: Complaints does not apply to clients of IBBA International, as IBBA International does not deal with retail clients or individuals.
You can contact us by calling the Compliance Department on +44 (0)20 7070 4339 or by writing to:
Compliance Department | Itau BBA International plc
100 Liverpool Street, Level 2, London, United Kingdom, EC2M 2AT
Alternatively, you can contact us through your relationship manager.