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Itaú BBA Europe, S.A.

Itaú BBA Europe, S.A. (“Itaú Europe”) is the banking subsidiary of Itaú Group based in Portugal, having as sole shareholder Itau BBA International plc, with registered office in London, United Kingdom. Itaú Europe operates in the Corporate and Investment Banking (CIB) segment and also intends to position itself as a trusted investment advisor for private banking clients (High Networth Individuals) who recognise in the “Itaú” brand a standard of quality and excellence, particularly Brazilians who moved to Portugal, and wish to diversify their investments internationally.

Itaú Europe has established a Branch in Luxembourg in 2021 - Itaú BBA Europe, S.A. – Luxembourg Branch (the “Branch”) - dedicated to the CIB segment.

Itaú Europe is authorised as a credit institution by the Bank of Portugal and as a financial intermediary by the Portuguese Securities Market Commission (CMVM).

The Branch is authorised as a branch of credit institution established in the European Union and registered with the Commission de Surveillance du Secteur Financier (CSSF).


Complaints may be presented to Itaú Europe through the following means:

- By letter addressed to Itaú BBA Europe, S.A. – Compliance Department, Rua Tierno Galvan, Torre 3, 11º andar, 1099-048 Lisbon, Portugal;

- By e-mail to;

- Through the complaints book (Livro de Reclamações) available at Itaú Europe’s office at Rua Tierno Galvan, Torre 3, 11º andar, 1099-048 Lisbon, Portugal; and

- Through the online complaints books (Livro de Reclamações) available at

Complaints relating to the Branch may be presented through the following means:

- By letter addressed to Itaú BBA Europe, S.A. Luxembourg Branch - Compliance, 33 Boulevard Prince Henri, L-1724 Luxembourg; or

- By e-mail to

The CSSF is responsible to receive complaints from the Branch’s customers and to act as an intermediary on seeking an amicable arrangement to such complaints. For more information on CSSF’s out-of-court complaint resolution procedures, please access

For more information about how Itaú Europe and the Branch handle complaints, please refer to the Complaints Policy.

Deposit Guarantee Scheme

Deposits made by eligible depositors with Itaú Europe and the Branch are covered by Fundo de Garantia de Depósitos, the Portuguese deposit guarantee scheme.

Fundo de Garantia de Depósitos covers eligible deposits up to €100 000 (total amount covered for each eligible deposit holder).

For more information on the guarantee scheme, eligibility, amount and scope of coverage, and procedure for reimbursement, please access to


Terms of Reference

Board of Directors (content in Portuguese)

Supervisory Board (content in Portuguese)

Code of Ethics

Code of Ethics

Conduct and Ethics Policy (content in Portuguese)

Compliance Forms

Wolfsberg Questionnaire

USA Patriot Act


PPR - Interim Assessment Report

Plan for the Prevention of Corruption risks and related offenses

Top Five Execution Venues Report (RTS28)

Annual Reports

Annual Report 2022

Annual Report 2021

Annual Report 2020

Annual Report 2019 (content in Portuguese)

Financial Statements

Financial Statements 3Q2023 (content in Portuguese)

Financial Statements 2Q2023 (content in Portuguese)

Financial Statements 1Q2023 (content in Portuguese)

Financial Statements 3Q2022 (content in Portuguese)

Financial Statements 2Q2022 (content in Portuguese)

Financial Statements 1Q2022 (content in Portuguese)

Financial Statements 3Q2021 (content in Portuguese)

Financial Statements 2Q2021 (content in Portuguese)

Financial Statements 1Q2021 (content in Portuguese)

Financial Statements 3Q2020 (content in Portuguese)

Financial Statements 2Q2020 (content in Portuguese)

Financial Statements 1Q2020 (content in Portuguese)

Pilar III

Pillar III – Market Discipline Report 2022

Pillar III – Market Discipline Report 2021

Pillar III – Market Discipline Report 2020