Itaú BBA Europe, S.A. is rated by Moody's. Find the latest Moody's Credit Opinion for Itaú BBA Europe, S.A. here.
| Moody's | Rating |
| Long-term foreign currency Counterparty Risk Rating | Baa2 |
| Long-term foreign currency Bank Deposits | Baa3 |
| Outlook | Positive |
Itaú BBA Europe, S.A.
Itaú BBA Europe, S.A. (“IBBAE”) is the banking subsidiary of Itaú Group based in Portugal, having as sole shareholder Itau BBA International plc, with registered office in London, United Kingdom. IBBAE operates in the Corporate and Investment Banking (“CIB”) segment and as an investment advisor for private banking clients who recognise in the “Itaú” brand a standard of quality and excellence.
IBBAE is registered as a credit institution with the Bank of Portugal and as a financial intermediary with the Portuguese Securities Market Commission.
IBBAE has a branch in Luxembourg - Itaú BBA Europe, S.A. – Luxembourg Branch (the “Branch”) dedicated to the CIB segment. The Branch is authorised as a branch of a credit institution established in the European Union and registered with the Commission de Surveillance du Secteur Financier - CSSF.
Corporate Reorganisation
The Itaú Group is implementing a restructuring project aimed at promoting the expansion of its European operations in a more efficient manner. The project envisages changes to the way in which the Itaú Group is structured in Portugal and Luxembourg, in particular through a cross-border merger by absorption of IBBAE into Itaú Europe S.A. (“Itaú Europe”), a new credit institution incorporated in Luxembourg (the “Merger”) while ensuring the continuity of operations in both jurisdictions with the establishment of a branch in Portugal. As a result of the Merger, in accordance with applicable law, all of IBBAE’s assets and liabilities will be transferred to Itaú Europe by way of universal succession.
It is expected that, following the finalisation of all necessary authorisations, the Merger be completed on 1 June 2026.
Itaú Europe has its registered office at 18, rue Erasme, L 1468 Luxembourg, Grand Duchy of Luxembourg and its Privacy Notice may be consulted here.
Should you have any questions regarding the Merger or Itaú Europe, please contact your usual Itaú contact person or send an email to enquiries@itaubba.eu.
Investor Relations
Complaints
Complaints may be presented to Itaú Europe through the following means:
- By letter addressed to Itaú BBA Europe, S.A. – Compliance Department, Rua Tierno Galvan, Torre 3, 11º andar, 1099-048 Lisbon, Portugal;
- By e-mail to Compliance.IBBAE@itaubba.eu;
- Through the complaints book (Livro de Reclamações) available at Itaú Europe’s office at Rua Tierno Galvan, Torre 3, 11º andar, 1099-048 Lisbon, Portugal; and
- Through the online complaints books (Livro de Reclamações) available at https://www.livroreclamacoes.pt
Complaints relating to the Branch may be presented through the following means:
- By letter addressed to Itaú BBA Europe, S.A. Luxembourg Branch - Compliance, 33 Boulevard Prince Henri, L-1724 Luxembourg; or
- By e-mail to Compliance.IBBAE@itaubba.eu.
The CSSF is responsible to receive complaints from the Branch’s customers and to act as an intermediary on seeking an amicable arrangement to such complaints. For more information on CSSF’s out-of-court complaint resolution procedures, please access https://www.cssf.lu/en/customer-complaints.
For more information about how Itaú Europe and the Branch handle complaints, please refer to the Complaints Policy.
Itaú Europe signed a protocol with CMVM which applies to the resolution of disputes resorting to alternative dispute resolution mechanisms:
(i) by clients
a. which are consumers (natural persons acting for purposes which are outside their trade, business craft or profession); and
b. which are classified as retail investors;
(ii) whenever
a. the dispute concerns financial intermediation activities; and
b. the amount at stake does not surpass 15,000€ (fifteen thousand euros).
In the context of said protocol, Itaú Europe has committed, whenever its clients resort to alternative dispute resolution mechanisms in cases listed above, to use the consumer arbitration network (rede de arbitragem de consumo) which comprises Consumer Conflicts Arbitration Centres (Centros de Arbitragem de Conflitos de Consumo) in accordance with article 4 of Law no. 144/2015 of 8 September, which jointly ensure coverage of all the Portuguese territory through the following centres:
− Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra (“CACRC”)
− Centro de Arbitragem de Conflitos de Consumo de Lisboa (“CACCL”)
− Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa (“TRIAVE”)
− Centro de Informação de Consumo e Arbitragem do Porto (“CICAP”)
− Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo) (“CIAB”)
− Centro de Informação, Mediação e Arbitragem do Algarve (“CIMAAL”)
− Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (“CNIACC”)
In case you intend to resort to alternative dispute resolution mechanisms to solve conflicts within the scope described above, you may do it through the Consumer Conflicts Arbitration Centres listed above and Itaú Europe is committed to use this means towards the resolution of the conflict at stake.
Deposit Guarantee Scheme
Deposits made by eligible depositors with Itaú Europe and the Branch are covered by Fundo de Garantia de Depósitos, the Portuguese deposit guarantee scheme.
Fundo de Garantia de Depósitos covers eligible deposits up to €100 000 (total amount covered for each eligible deposit holder).
For more information on the guarantee scheme, eligibility, amount and scope of coverage, and procedure for reimbursement, please access to www.fgd.pt.