Transparency in reporting and communication

We are committed to strengthening the transparency of our business by showing value to our stakeholders with integrity and in line with the best market practices.

In line with the best market practices, we make available to our stakeholders and society clear, objective information about our performance. We understand that transparency and reliability of our accountability are key requirements to enhance value creation for our clients.

Transparency enhances our ability to understand the context in which we operate. To do so, it is crucial that we pay attention to market movements, regulatory changes, and good reporting practices. Today, the main challenges on this agenda are standardization and integration of ESG issues in communication and financial reporting.

The quality of our accountability reporting is assessed annually by major ESG rating agencies and business indices, and the outcomes are made publicly available to reaffirm our commitment to sustainability and business transparency.

Learn about the targets of this commitment

In progress

Disclose financial and nonfinancial information in a simple, clear, objective manner, maintaining an annual average of 4.5 or higher in satisfaction surveys on earnings disclosures.


Incorporate the Task Force on Climate-related Financial Disclosures (TCFD) recommendations into our strategy, governance, risk management, targets, and climate metrics by the end of 2021.

In progress

Integrate ESG issues relevant to the market in our main accountability reporting.

In progress

Bring constant innovation to our communication, with terms of content, form and timeliness.

Learn about initiatives that reinforce our commitment to transparency

Climate Finances

Itaú joins and promotes the Financial Stability Board’s Task Force on Climate-related Financial Disclosures, which encourages organizations from various industries to assess the climate risks to which they are exposed, and proposes voluntary financial disclosures to ensure greater transparency.

Integrated Annual Report and ESG Report

The Integrated Annual Report presents the bank’s most relevant points of value generation, based on a transparent communication of key deliverables and results. In the ESG Report, we give greater depth to the topics that generate positive impacts internally and externally by focusing on the environmental, social and governance fronts. Additionally, we disclose the ESG indicator spreadsheet that has the main indicators related to the theme, in an accessible and objective manner.

Investor Relations

To communicate with our stakeholders in an agile manner, we rely on the Investor Relations website, which contains our ESG, financial, and regulatory reports.