Responsible Management
We are committed to improving the environmental performance of our operations and promoting sustainable practices in our supplier chain.
Working with more eco-efficiently and adopting best practices in our value chain
We seek to reduce the environmental impact arising from our operations from a management committed to eco-efficiency by reducing the consumption of natural resources, waste generation, and greenhouse gas emissions in our operation and supply chain.
Learn about the targets of this commitment
Reduce water consumption by 33% in 2018-2030.
Reduce consumption by 31% energy in 2018-2030.
Reduce waste sent to landfills by 36% in 2018-2030.
Reduce Scope 1 emissions by 50% in 2018-2030, pursuant to the NetZero commitment.
CProceeds with the 100% renewable energy and zero emissions certification per purchase choice.
Continue to offset 100% of our Scope 1 emissions.
Continue the maintenance and expansion of ISO 14.001 Certification in central management.
Encourage our supply chain to adopt positive environmental and social impact commitments and practices.
Encourage and monitor our critical suppliers to comply with environmental and social criteria.
Reduce 52% our water consumption per R$1 million in operating revenues1 in 2013-2020 (Brasil).
By 2021, purchase 96% of the electric energy for the administrative buildings from renewable sources.
Reduce by 6% our absolute Scope 2 emissions in 2018-2021
Reduce by 51% our water consumption per R$1 million in operating revenues in 2013-2021;
Reduce by 7% the absolute number of kilometers driven in 2018-2021.
Reduce by 30% the number of kilometers driven per R$1 million in operating revenues1 in 2018-2021
Learn about initiatives that strengthen our commitment to responsible management
Water Consumption
The reduction of water consumption and the diversification of supply sources are our strategic lines of action in water management. We have initiatives to source water from artesian wells and collect, treat and reuse rainwater and wastewater, reducing the dependence on river basins and increasing the share of alternative sources. The technological strategies that we act in the theme are contemplated in the installations of flow reduction devices, installation of vacuum flushes in our new building, equipment optimization and water meter automation.
We run on 100% renewable energy
The energy consumed by the bank has a low environmental impact: the purchase of Renewable Energy Certificates (RECs) since 2019 proves that 100% of our energy comes from renewable sources with zero emissions, considering the market-based approach. The incentive for renewable energy is also present in the expansion strategy for distributed energy generation, in the acquisition of energy from the Deregulated Market (ACL) and with the installation of photovoltaic panels for obtaining energy in administrative centers.
Our strategies to reduce energy consumption are focused on research and implementation of new technologies associated with energy efficiency. The main actions related to this topic were the installation of LED bulbs, replacement of equipment with high energy consumption, automation of infrastructure and migration of processing to cloud.
Waste Management
We work in our value chain with awareness initiatives to reduce the generation and ensure the correct disposal of waste derived from our activities.
To fulfill our environmental and social commitment, we have also implemented a series of awareness-raising actions and projects at our units to reduce and correctly dispose of waste, thus reducing landfill disposal. These initiatives include: the increase of selective collection in our branches, improvement in the waste selection (with third-party certification), replacement of single-use plastic inputs, increase in common composting and implementation of cigarette bit recycling, application of reverse logistics for coffee capsules, recycling of paper towels and replacement of individual waste garbage cans by associations of recyclables collectors.