
know the 2021 Integrated Annual Report
In addition to promoting transparency, this report expands the view on the context in which we operate, the adaptations and transformations underway in the market, and the innovations and opportunities arising from them, so that we are always ahead of our industry. Therefore, you will find in it our strategy, business models, future trends, and a description of how we are creating value through careful and thoughtful management of our capitals.
Watch the video and happy reading!

_leadership messages
_strategy
Our value creation process is integrated into the way we think and make decisions, starting with our purpose, which unfolds in our culture, strategies, business model, and capitals, which generate our results.
Value creation is the consequence of how we apply and leverage our capital, for the purpose of maintaining a sustainable performance by optimizing our operations’ efficiency, while increasing financial performance and mitigating adverse impacts for all stakeholders.
Our long-term strategy is built on client-centricity and leveraged by cultural transformation with a focus on digitization and efficiency.
Based on our AVS calculation
(Added Value Statement) calculated in IFRS, we added to the society
destined to shareholders, as dividends or interest on equity capital
reinvested in the business
_social indicators
56%
of female employees in Brazil
26%
of black employees in Brazil
R$ 49.5 mi
million invested in learning
84 points
in the e-NPS survey
R$ 764 million
in private social investment
R$ 24.5 billion
in payments to suppliers
_environmental indicators
10%
reduction in energy consumption
9.3 million
ton. CO2 of financed emissions
10,410
MWh generated with our solar panels
15%
reduction in water consumption
19%
reduction in the generation of waste sent to landfill
21.6%
increase of materials sent for recycling
_governance indicators
42%
independent members on the Board of Directors
17%
women on the Board of Directors
95%
employees trained in corruption prevention
96%
employees trained in money laundering prevention
93%
employees trained in ethics and compliance
95%
employees trained in information security
_downloads
reporting center
Every year, we publish the Integrated Annual Report and the ESG Report accompanied by the ESG Indicators Spreadsheet. These materials provide a complete view of our business and are focused on meeting the interests of our different stakeholders. They are constructed considering the period from January 1st to December 31st, 2021, and include information from Itaú Unibanco Holding S.A.