Itaú Unibanco - Investor Relations

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Events calendar

11/03/2020
Earnings Release – 3rd Quarter of 2020
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11/04/2020
Conference Call on the Results of the 3rd Quarter of 2020 in Portuguese
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11/04/2020
Conference Call on the Results of the 3rd Quarter of 2020 in English
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6 Strategic Fronts

Transformational

People Management

improvement of our incentive models;
new cooperative work dynamics (assessment tools);
dissemination of what we call Nosso Jeito (Our Way - meritocracy, ethics and respect).

Customer Satisfaction

Differentiated and new experiences for the client;
“Service culture” always focused on customer satisfaction and long-term relationship.

Digital Transformation

Speed up our digital transformation process;
Increase in the productivity of our IT Department;
Dissemination of the digital mindset throughout the bank;
Efficiency and improvement of user experience and customer satisfaction

Continuous Improvement

Sustainable Profitability

increase efficiency;
identify opportunities to reduce costs;
manage investments to gain agility;
efficient management of capital allocation through a proper cost of capital.

Risk Management

compliance with the Risk Appetite.
Managing risks is the essence of our activity and a responsibility of all employees.

Internationalization

Reach in the countries where we operate the same management quality and level of results we have in Brazil.

MORE INFORMATION

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Result 2Q20

Management Discussion & Analysis and Complete Financial Statements (BRGAAP)

Complete Financial Statements (IFRS)

Historical Series Spreadsheet

Risk and Capital Management - Pillar 3

Conference Call hosted on August 04^th

Access presentation and audio recording

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